A game crash is usually caused by memory issues on your device. The best way to fix these issues is to restart your device, which clears the memory (this will not cause any loss of data). If this does not resolve the issue, please contact me.

iPhone & iPad

There is a toggle button on the side of your iPhone that silences the ringer and other tones. If this is set to silent it will silence the game effects.

iPod touch

The sound effects for the game are on the same channel as your music. So, while you can enable/disable the sound effects within the game, the only way to change the volume of the sound effects is the volume control for the main device.

No. You can play the full game without connecting to Facebook.

I will never send requests to your friends that you did not actively send from the game and we will not post anything to your Facebook wall without your permission. However, when you Facebook Connect with Color by Numbers HD you automatically join Facebook Open Graph. Open Graph is a social graph that generates events/actions when you perform certain tasks in games. These can be visible on your Timeline profile, and in some cases, show up in the news feed.

If you need help with your game or App purchase, require a refund for an iTunes purchase or need any help using iTunes or the App store, please contact Apple for assistance.

Sometimes, mobile devices experience weak Internet connection. After completing a purchase, the App Store needs to send back a PURCHASE OK message to Color by Numbers HD, which confirms that your payment was successful. If you lose Internet connection when this message is sent, your purchase may not be processed. If this happens please complete the following steps:

1. Go to the home screen of the game
2. Tap on the "Shop & bonnus" icon
3. Tap on "Restore purchases" to restore your App Store purchases

If the Restore button does not resolve this error, please click on the "Contact" button below, and include the details regarding your purchase. 

1. What device are you using to play the game?
2. What specific item/s were you attempting to purchase?
3. Were you connected through wifi, 3G, or 4G at the time of the order?
4. Have you ever made an in-app purchase in the past, and was it successful?

Thank you for whatever details you are able to provide.

If you have previously purchased Apps through iTunes or the App Store, you can redownload them to the same device without repurchasing. If you have a question regarding your device, or experience a problem purchasing a product comming from the app for your device, please visit: http://www.apple.com/support

I care about your privacy and I respect your privacy rights. By using a Kytatoo' App you permit the collection and use of your personal information as described in this Privacy and Security Policy and you agree with this Privacy and Security Policy. If you do not agree with the terms of this Privacy and Security Policy, you should not use Kytatoo' Apps. Click on the next link to browse this entire Privacy and Security Policy.